ExA-Arcadia - Revision history

Jimmerd at 12:04, 28 September 2024

2024-09-28T12:04:36Z

← Older revision		Revision as of 12:04, 28 September 2024
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	The system has been reported as being extremely stable and power efficient by arcade operators.		The system has been reported as being extremely stable and power efficient by arcade operators.

			Update September 2024.

	''Known issues.''		The majority of users have sent motherboards for a free firmware/service update and replacement of the internal battery.
			Further to this Exa Motherboards shipped from early 2024 have the cmos battery accessible on the outside (front) of the case for easy user service, existing motherboards can also be upgraded with this modification if required.

			''Known issues.'' ( November 2023 )

	There is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.		There is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.

Jimmerd at 12:10, 25 November 2023

2023-11-25T12:10:54Z

← Older revision		Revision as of 12:10, 25 November 2023
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	Reason: Unknown, assume only occurs after Issue 1 (eg with dead CMOS battery)		Reason: Unknown, assume only occurs after Issue 1 (eg with dead CMOS battery)

	Symptom: System does not boot, restarts and runs disk check.		Symptom: Stage 1: System does not boot, restarts and runs disk check. It may boot with the cartridges removed.

	Symptom: ~~Asks for~~ password ~~on power on~~.		Symptom: Stage 2: Once battery is charged after the bootloop, it goes straight to blue screen with enter password.

	Outcome: You may not continue to operate the system		Outcome: You may not continue to operate the system
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	Issue 3.		Issue 3.

	Occurrence: Extremely rare or one ~~off~~. 1 case ~~reported~~ by forum member		Occurrence: Extremely rare or unique (one instance). 1 case eeported by forum member

	Symptom: stops booting and shows 'windows "getting devices ready" page.		Symptom: stops booting and shows 'windows "getting devices ready" page.

Jimmerd at 10:08, 21 November 2023

2023-11-21T10:08:22Z

← Older revision		Revision as of 10:08, 21 November 2023
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	More than 35 titles have been announced, and the industry-leading exA-Arcadia dedicated software as a provider of amusement content is already developing more than 50 titles.		More than 35 titles have been announced, and the industry-leading exA-Arcadia dedicated software as a provider of amusement content is already developing more than 50 titles.


			The system has been reported as being extremely stable and power efficient by arcade operators.


	''Known issues.''		''Known issues.''

	~~The system has been reported as being extremely stable and power efficient by arcade operators.~~

	There is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.		There is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.
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	Issue 1.		Issue 1.

	Occurrence: Common. ~~More~~ than 10 cases reported by forum members. (assumed only motherboards manufactured between 2019-2021?)		Occurrence: Common. Estimated more than 10 cases reported by forum members. (assumed only motherboards manufactured between 2019-2021?)

	Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.		Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.

Jimmerd at 10:06, 21 November 2023

2023-11-21T10:06:28Z

← Older revision		Revision as of 10:06, 21 November 2023
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	The system has been reported as being extremely stable and power efficient by arcade operators.		The system has been reported as being extremely stable and power efficient by arcade operators.

	~~However, there~~ is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.		There is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.


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	Outcome: You may not continue to operate the system		Outcome: You may not continue to operate the system

	Fix: Send to EXA service.		Fix: Send to EXA for service.

	Issue 3.		Issue 3.
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	Reason: Unknown		Reason: Unknown

	Outcome: You may not continue to operate the system		Outcome: You may not continue to operate the system

	Fix: Send to EXA service.		Fix: Send to EXA for service.

Jimmerd at 10:01, 21 November 2023

2023-11-21T10:01:49Z

← Older revision		Revision as of 10:01, 21 November 2023
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	''Known issues.''		''Known issues.''

	The system has been reported as being extremely stable and ~~low~~ power efficient by arcade operators.		The system has been reported as being extremely stable and power efficient by arcade operators.

	However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.		However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.
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	Issue 1.		Issue 1.

	Occurrence: Common. (assumed only motherboards manufactured between 2019-2021?)		Occurrence: Common. More than 10 cases reported by forum members. (assumed only motherboards manufactured between 2019-2021?)

	Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.		Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.
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	Issue 2.		Issue 2.

	Occurrence: ~~Very~~ Rare.		Occurrence: Rare. 2 cases reported by forum members

	Symptom: 'startup looping'.		Symptom: 'startup looping'.
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	Outcome: You may not continue to operate the system		Outcome: You may not continue to operate the system

	~~FIX~~: Send to EXA service.		Fix: Send to EXA service.

			Issue 3.

			Occurrence: Extremely rare or one off. 1 case reported by forum member

			Symptom: stops booting and shows 'windows "getting devices ready" page.

			Reason: Unknown
			Outcome: You may not continue to operate the system

			Fix: Send to EXA service.

Jimmerd at 12:30, 14 November 2023

2023-11-14T12:30:00Z

← Older revision		Revision as of 12:30, 14 November 2023
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	Outcome: You can continue to operate the system okay but with wrong date shown.		Outcome: You can continue to operate the system okay but with wrong date shown.

	Fix: ~~send~~ to EXA service		Fix: Send to EXA for service.

	Issue 2.		Issue 2.
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	Symptom: 'startup looping'.		Symptom: 'startup looping'.

	Reason: Unknown, assume only occurs after Issue 1		Reason: Unknown, assume only occurs after Issue 1 (eg with dead CMOS battery)

	~~Outcome~~: System does not boot, restarts and runs disk check.		Symptom: System does not boot, restarts and runs disk check.

	~~Outcome~~: Asks for password on power on.		Symptom: Asks for password on power on.

	FIX: Send to ~~exa~~ service.		Outcome: You may not continue to operate the system

			FIX: Send to EXA service.

Jimmerd at 12:27, 14 November 2023

2023-11-14T12:27:55Z

← Older revision		Revision as of 12:27, 14 November 2023
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	Issue 1.		Issue 1.

	Common ~~on some~~ motherboards manufactured between ~~(assumed)~~ 2019-2021? ~~(or specific batch of motherboards TBD~~)		Occurrence: Common. (assumed only motherboards manufactured between 2019-2021?)

	~~Faulty CMOS battery runs out of charge after 2-3 years, you~~ can ~~continue to operate~~ the ~~system okay~~ but ~~with wrong date shown~~.		Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.

	~~You can set~~ the ~~correct date in the service menu, but it may be forgotten after power off~~.		Symptom: Some users also reported the system takes an additional 50 seconds to boot up.

	~~Some users also reported the system takes an additional 50 seconds to boot up~~.		Reason: Faulty CMOS battery runs out of charge after 2-3 years.

	Fix~~, assumed to be~~ to ~~have a new long lasting' CMOS battery installed by~~ EXA service.		Outcome: You can continue to operate the system okay but with wrong date shown.

			Fix: send to EXA service

	Issue 2.		Issue 2.

	~~Not very common~~. ~~'startup looping'. This was what was originally described by others as a 'suicide battery issue'~~		Occurrence: Very Rare.

	~~Unknown if it only occurs after Issue 1. Assumption is yes at the moment~~.		Symptom: 'startup looping'.

	~~System does not boot~~, ~~restarts and runs disk/security checks, followed by more reboots.~~		Reason: Unknown, assume only occurs after Issue 1

	~~Removing cartridges may allow the system to~~ boot and ~~for the next boot, but then it will revert to bad behaviour after a while~~.		Outcome: System does not boot, restarts and runs disk check.

	~~After about 20+ failed reboots or an unknown period of time the system the UEFI becomes 'reset' and will show a blue box asking~~ for a password ~~- every time the system is powered~~ on~~. You won't be able to operate the system~~.		Outcome: Asks for password on power on.

	~~Fix, send~~ to ~~EXA~~ service. ~~Assumed fixed by system software/firmware update after ?V1.3.0?~~		FIX: Send to exa service.

Jimmerd at 12:10, 14 November 2023

2023-11-14T12:10:28Z

← Older revision		Revision as of 12:10, 14 November 2023
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	'''Known issues.		''Known issues.''
	'''
	~~The system has been reported as being extremely stable and low power effect by arcade operators in general.~~

	~~There~~ is an issue with the system battery on some motherboards which is fixed free of charge by returning the motherboard for service.		The system has been reported as being extremely stable and low power efficient by arcade operators.

			However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.

Jimmerd at 12:08, 14 November 2023

2023-11-14T12:08:42Z

← Older revision		Revision as of 12:08, 14 November 2023
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	'''The following is draft and not confirmed by manufacturer.'''		[Features of the new platform exA-Arcadia system board]

			'There is no "pay-as-you-go" using the network, etc.

			Up to 4 games can be run simultaneously in one video game enclosure

			Compatible with screen output on LCD monitors and cathode ray monitors

			Realization of sub-1 frame of the industry's best operation response

			High-spec JVS standard general-purpose system board'


			More than 35 titles have been announced, and the industry-leading exA-Arcadia dedicated software as a provider of amusement content is already developing more than 50 titles.



			'''Known issues.
			'''
			The system has been reported as being extremely stable and low power effect by arcade operators in general.

			There is an issue with the system battery on some motherboards which is fixed free of charge by returning the motherboard for service.


			''The following is draft based on feedback from users and not confirmed by manufacturer.''

	Issue 1.		Issue 1.

Jimmerd at 11:57, 14 November 2023

2023-11-14T11:57:33Z

← Older revision		Revision as of 11:57, 14 November 2023
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	[[Category:Game Hardware]]		[[Category:Game Hardware]]



			'''The following is draft and not confirmed by manufacturer.'''

			Issue 1.

			Common on some motherboards manufactured between (assumed) 2019-2021? (or specific batch of motherboards TBD)

			Faulty CMOS battery runs out of charge after 2-3 years, you can continue to operate the system okay but with wrong date shown.

			You can set the correct date in the service menu, but it may be forgotten after power off.

			Some users also reported the system takes an additional 50 seconds to boot up.

			Fix, assumed to be to have a new long lasting' CMOS battery installed by EXA service.

			Issue 2.

			Not very common. 'startup looping'. This was what was originally described by others as a 'suicide battery issue'

			Unknown if it only occurs after Issue 1. Assumption is yes at the moment.

			System does not boot, restarts and runs disk/security checks, followed by more reboots.

			Removing cartridges may allow the system to boot and for the next boot, but then it will revert to bad behaviour after a while.

			After about 20+ failed reboots or an unknown period of time the system the UEFI becomes 'reset' and will show a blue box asking for a password - every time the system is powered on. You won't be able to operate the system.

			Fix, send to EXA service. Assumed fixed by system software/firmware update after ?V1.3.0?