ExA-Arcadia: Difference between revisions
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[[Category:Game Hardware]] | [[Category:Game Hardware]] | ||
'''The following is draft and not confirmed by manufacturer.''' | |||
Issue 1. | |||
Common on some motherboards manufactured between (assumed) 2019-2021? (or specific batch of motherboards TBD) | |||
Faulty CMOS battery runs out of charge after 2-3 years, you can continue to operate the system okay but with wrong date shown. | |||
You can set the correct date in the service menu, but it may be forgotten after power off. | |||
Some users also reported the system takes an additional 50 seconds to boot up. | |||
Fix, assumed to be to have a new long lasting' CMOS battery installed by EXA service. | |||
Issue 2. | |||
Not very common. 'startup looping'. This was what was originally described by others as a 'suicide battery issue' | |||
Unknown if it only occurs after Issue 1. Assumption is yes at the moment. | |||
System does not boot, restarts and runs disk/security checks, followed by more reboots. | |||
Removing cartridges may allow the system to boot and for the next boot, but then it will revert to bad behaviour after a while. | |||
After about 20+ failed reboots or an unknown period of time the system the UEFI becomes 'reset' and will show a blue box asking for a password - every time the system is powered on. You won't be able to operate the system. | |||
Fix, send to EXA service. Assumed fixed by system software/firmware update after ?V1.3.0? |
Revision as of 11:57, 14 November 2023
The following is draft and not confirmed by manufacturer.
Issue 1.
Common on some motherboards manufactured between (assumed) 2019-2021? (or specific batch of motherboards TBD)
Faulty CMOS battery runs out of charge after 2-3 years, you can continue to operate the system okay but with wrong date shown.
You can set the correct date in the service menu, but it may be forgotten after power off.
Some users also reported the system takes an additional 50 seconds to boot up.
Fix, assumed to be to have a new long lasting' CMOS battery installed by EXA service.
Issue 2.
Not very common. 'startup looping'. This was what was originally described by others as a 'suicide battery issue'
Unknown if it only occurs after Issue 1. Assumption is yes at the moment.
System does not boot, restarts and runs disk/security checks, followed by more reboots.
Removing cartridges may allow the system to boot and for the next boot, but then it will revert to bad behaviour after a while.
After about 20+ failed reboots or an unknown period of time the system the UEFI becomes 'reset' and will show a blue box asking for a password - every time the system is powered on. You won't be able to operate the system.
Fix, send to EXA service. Assumed fixed by system software/firmware update after ?V1.3.0?