ExA-Arcadia: Difference between revisions

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''Known issues.''
''Known issues.''


The system has been reported as being extremely stable and low power efficient by arcade operators.
The system has been reported as being extremely stable and power efficient by arcade operators.


However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.
However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.
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Issue 1.  
Issue 1.  


Occurrence: Common. (assumed only motherboards manufactured between 2019-2021?)
Occurrence: Common. More than 10 cases reported by forum members. (assumed only motherboards manufactured between 2019-2021?)


Symptom:  Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.
Symptom:  Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.
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Issue 2.
Issue 2.


Occurrence: Very Rare.  
Occurrence: Rare. 2 cases reported by forum members


Symptom: 'startup looping'.
Symptom: 'startup looping'.
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Outcome: You may not continue to operate the system
Outcome: You may not continue to operate the system


FIX: Send to EXA service.
Fix: Send to EXA service.
 
Issue 3.
 
Occurrence: Extremely rare or one off. 1 case reported by forum member
 
Symptom: stops booting and shows 'windows "getting devices ready" page.
 
Reason: Unknown
Outcome: You may not continue to operate the system
 
Fix: Send to EXA service.

Revision as of 10:01, 21 November 2023



[Features of the new platform exA-Arcadia system board]

'There is no "pay-as-you-go" using the network, etc.

Up to 4 games can be run simultaneously in one video game enclosure

Compatible with screen output on LCD monitors and cathode ray monitors

Realization of sub-1 frame of the industry's best operation response

High-spec JVS standard general-purpose system board'


More than 35 titles have been announced, and the industry-leading exA-Arcadia dedicated software as a provider of amusement content is already developing more than 50 titles.


Known issues.

The system has been reported as being extremely stable and power efficient by arcade operators.

However, there is a reported issue with the system battery on some motherboards revisions which can be fixed free of charge by returning the motherboard for service.


The following is draft based on feedback from users and not confirmed by manufacturer.

Issue 1.

Occurrence: Common. More than 10 cases reported by forum members. (assumed only motherboards manufactured between 2019-2021?)

Symptom: Time/Date shows wrong value. You can set the correct date in the service menu, but it may be forgotten after power off.

Symptom: Some users also reported the system takes an additional 50 seconds to boot up.

Reason: Faulty CMOS battery runs out of charge after 2-3 years.

Outcome: You can continue to operate the system okay but with wrong date shown.

Fix: Send to EXA for service.

Issue 2.

Occurrence: Rare. 2 cases reported by forum members

Symptom: 'startup looping'.

Reason: Unknown, assume only occurs after Issue 1 (eg with dead CMOS battery)

Symptom: System does not boot, restarts and runs disk check.

Symptom: Asks for password on power on.

Outcome: You may not continue to operate the system

Fix: Send to EXA service.

Issue 3.

Occurrence: Extremely rare or one off. 1 case reported by forum member

Symptom: stops booting and shows 'windows "getting devices ready" page.

Reason: Unknown Outcome: You may not continue to operate the system

Fix: Send to EXA service.